Payments, Promotions & Discounts

  • My Discount Code is not working

    Where your discount code is not working, here are some possibilities.

    • All products within the Club and Education section are excluded from all promotions, unless specifically specified.
    • Some discount codes have an expiry date, so it is a good idea to check this out before you checkout.
    • All codes are case sensitive. It is a good idea check all UPPERCASE and lowercase letters. Also, make sure you check the if the code has a “0” or an “O”.

    If you are still experiencing trouble using your discount
    code, please contact us and a member our team will do their best to help you.

     

    Note:

    We are unable to apply a discount to an order that is
    already placed.

    Discount codes cannot be used to purchase gift cards.

  • Shopify Payments

    Shopify Payments accepts all Visa, MasterCard, American
    Express, Apply Pay, Google Pay, etc. while keeping your payment information
    safe through 3D Secure Checkouts, PCI-compliant servers and payment data
    encryption.

  • Price Changes

    As a retailer, our prices will occasionally change without warning, depending on demand, stock levels and upcoming sales. Where a customer pays for an item which may later be displayed at a lower price, we are not able to refund the difference.

    After a sale ends, the item may return to its original price, in which case, we will not be able to honour the price it was displayed at during the sale.